Shop Policy

Scope

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These general conditions of sale apply to all sales of products or services made on our Eden shop website. By placing an order on our site, you accept these conditions in full.

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Orders

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• Order process

To place an order, please follow the steps indicated on our site. Please check your order details carefully before confirming it. Once the order is confirmed, it is considered final and can only be modified within the limits provided by our return and exchange policies.

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Acceptance of orders

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We reserve the right to refuse or cancel an order for various reasons, in particular in the event of non-availability of the product, error of price or violation of our general conditions of sale.

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Price and payment

 

Price :

The prices of our products or services are indicated on our site and are in euros. All prices are expressed with 4% TGCA included, unless otherwise indicated.

We reserve the right to modify our prices at any time, but the products will be invoiced on the basis of the prices in force at the time of the validation of the order.

 

Delivery

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Delivery areas:

We deliver our products to the following areas: Relay points mentioned below: 

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• Zone Hope Estate: PIOU store, 37 rue Caraïbes, 97 150 Saint-Martin (Across from Tout à Louer)

• Cul de Sac area: Residence Belvédère. ​​

• Cole Bay Dutch Side area: Select Wine, 16 orange grove shopping center, Cole Bay, Sint-Maarten 

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We make every effort to meet the delivery times indicated when ordering, but these are provided for information only and may vary depending on various factors. We cannot be held responsible for delays in delivery beyond our control.

 

Right to retract

 

In accordance with the legislation in force, you have a withdrawal period of 14 days from receipt of the products to exercise your right of withdrawal. Please see our "Return and Exchange Policy" for more details on how to proceed.

e.

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Intellectual property

 

All intellectual property rights relating to our products, including copyrights, trademarks and industrial property rights, remain our exclusive property.

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Data Privacy

 

We are committed to protecting the privacy of your personal data in accordance with our privacy policy. We will not share your personal information with third parties without your prior consent.

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Limitation of Liability

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We accept no liability for direct, indirect damage

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Modification of the general conditions of sale

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We reserve the right to modify our general conditions of sale, if you have already ordered on our site you will receive an e-mail, if you are subscribed to the newsletter as well, otherwise they will be listed in the corresponding tab.

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force majeure

 

We strive to meet all the conditions as much as possible, concerning delivery unfortunately weather phenomena or the blocking of certain parts of the island can make deliveries impossible. DON'T PANIC, we will not fail to contact you in order to find a suitable solution directly with you.